Trust & Privacy
Handlenders is committed to POPIA compliance, ethical data use and candidate dignity. This page explains exactly what we collect, why, and what you can do about it.
Full name, contact details, South African ID number, photo, work history, skills, language abilities, availability, references and interview notes. Criminal background check results where applicable.
Company name, contact details, role requirements and feedback on placements at 30 and 90 days.
To build a verified profile, assess work-readiness, match candidates to employer requirements and track placement outcomes. Data is also used to improve our screening process.
To facilitate profile purchases, deliver candidate information and collect placement feedback. We do not sell employer data to third parties.
ID verification, reference checks, photo capture and use, profile publication, video recording (if applicable) and future AI research or model training (separate consent).
In writing via WhatsApp or in person before any data is collected. Candidates receive a plain-language privacy notice before consenting.
Employers can see anonymised summaries only — first name and last initial, work type, location, availability, skills summary and work-readiness score. No contact details.
The purchasing employer receives the full profile including contact details, CV and interview notes. This is only shared with your consent.
Retained while the candidate is actively seeking work and has given consent for publication.
Retained for up to 24 months after last activity for outcome tracking purposes, then deleted or anonymised.
ID verification and background check results are retained for 36 months in line with legal requirements.
You can request a copy of all data we hold about you at any time.
You can request corrections to inaccurate or outdated information.
You can request deletion of your profile and personal data, subject to legal retention requirements.
You can withdraw consent for profile publication or any specific data use at any time. This will not affect data already shared with employers who have purchased your profile.
A criminal record check conducted by an accredited South African provider. Results are attached to your profile and shared only with employers who specifically request and pay for this check.
Separate written consent is required before any background check is initiated. You will be informed of the results.
Handlenders may in future use anonymised, aggregated candidate data to develop AI tools that support hiring decisions. This will never be used for automated hiring — only as decision support for human reviewers.
Participation in any AI research or model training requires separate, explicit consent. You can participate in the platform without consenting to AI data use.
To exercise any of your rights — access, correction, deletion or withdrawal of consent — contact us directly. We will respond within 10 business days.
privacy@handlenders.co.za